Alan: I am glad to express my appreciation for your professional approach to business.

From the moment I contacted you, everything was clear, efficient, and responsive. You told me what you could do, how it would be done, how long it would take, and how much it would cost.

Then you did it.

Further, when additional items came up (or were suggested by me), you cheerfully leaned in and did them without hagging or protesting. When suggestions were made, you embraced them, or explaned patiently why they might not work. Also, your staff had a politeness about them, that was a breath of fresh air. I found it easy to empower you on the project with the kind of trust you quickly engendered.

My project was completed as you said it would be. Well, perhaps not exactly - you finished early! 😉

It seems to me that your firm is an asset to the City... and I would be pleased to speak by phone with any potential clients who'd like further feedback from me.

Mr. Nick Frost, President, Media Ltd. Phone: 250-212-4300. 346 Lawrence Ave., Kelowna, BC, V1Y 6L4.